Question 1

What does Ride with ALM do?

Accepted Answer

Ride with ALM simplifies access to rideshare-ready vehicles for Uber and Lyft drivers. We offer an all-inclusive leasing package that covers your car, insurance, and maintenance in one predictable payment, eliminating surprise costs and letting you focus on earning.
Our mentorship and expert resources help drivers maximize their earnings and navigate the rideshare industry with ease. Whether you're new or experienced, Ride with ALM is here to keep you confidently on the road!

Question 2

How do I sign up?

Accepted Answer

Signing up with Ride with ALM is quick and hassle-free! Simply head over to our Leasing Page (www.ridewithalm.com/leasing)and fill out the application form. Once submitted, a team member will review your application and get in touch to discuss the next steps.

What documents do I need to provide?
During the application process, you’ll need to provide the following:
 • A valid Driver’s License.
 • Proof of Rideshare Platform activity, such as:
    • Uber: Driver Profile or account screenshot.
    • Lyft: Driver Dashboard or history screenshot

Submit these documents promptly to avoid delays in the application process!

Question 3

What are your hours?

Accepted Answer

We are open Monday to Friday, 9 AM to 9 PM, and Saturday and Sunday, 9 AM to 5 PM.
For any inquiries, feel free to contact us at info@ridewithalm.com.()

Question 4

What is your address?

Accepted Answer

• DMV (Alexandria, VA): 2121 Eisenhower Ave Alexandria, VA 
 • Miami, FL: 2875 NE 191st St Aventura, FL 33180

Question 5

How long does it take to get my car?

Accepted Answer

If you're approved to drive by Uber or Lyft and have submitted your application with the required documents, you can typically get your car within 48 hours, depending on availability.

Question 6

Are these cars Uber/Lyft approved?

Accepted Answer

All vehicles are Uber / Lyft approved and state inspected.  All vehicles will have the necessary documents needed to go online within your perspective platforms.

Question 7

Do I have to be 25 or older to rent?

Accepted Answer

Yes, you have to be 25 or older to rent with us. You must have a valid driver’s license. Additional requirements may apply depending on your rideshare platform.
For specific details, feel free to reach out to us at info@ridewithalm.com.()

Question 8

What is the difference between renting from Ride with ALM and Lyft/Uber?

Accepted Answer

Ride with ALM offers an independent rental service that provides more flexibility compared to Lyft's Express Drive program. Here’s a breakdown of key differences:
 • Flexibility in Platform: With Ride with ALM, you can drive for Uber, Lyft, or other delivery services like DoorDash or Instacart. Express Drive limits you to only Lyft rides to meet weekly requirements.
 • Rental Terms: Ride with ALM provides customized leasing options to suit your needs, including daily or weekly payment plans. Express Drive often requires drivers to complete minimum ride counts to avoid additional fees.
 • Insurance Options: Ride with ALM allows you to purchase insurance directly from us or use your own. Lyft’s Express Drive includes insurance in the rental cost but restricts how and where you can use the vehicle.
 • Customer Support: Ride with ALM offers dedicated customer service and faster support options, including availability on weekends, whereas Express Drive may have more standardized support procedures.
If you’re looking for more control, independence, and options beyond Lyft, Ride with ALM is the better choice. Feel free to contact us at info@ridewithalm.com ()for more details!

Question 9

Can I drive for Uber or Lyft or both?

Accepted Answer

Absolutely! You can drive for any ridesharing service available. More services, more sources of income! There is no conflict of interest. Lyft and Uber vehicle solution program require you to drive for the platform you are renting from, therefore limiting your income.

Question 10

Who covers maintenance costs?

Accepted Answer

At Ride with ALM, we proudly offer a comprehensive full-coverage maintenance and repair plan, ensuring peace of mind for our drivers. This includes coverage for major vehicle components such as tires, brake pads, and rotors, alongside regular maintenance like oil changes.
Unlike services like Lyft’s Express Drive, which typically only covers basic maintenance (e.g., oil changes and tire rotations), we go the extra mile to cover all critical parts and repairs to keep your vehicle in top condition.
Drive worry-free with Ride with ALM, knowing that your maintenance needs are fully taken care of. For any questions, reach out to us at info@ridewithalm.com()

Question 11

Can I have my vehicle repaired at a shop of my choice?

Accepted Answer

Repairs at other shops are not permitted unless it's an urgent situation, such as a flat tire or battery replacement. To ensure eligibility for reimbursement, you must obtain prior approval before initiating the repair.
At Ride with ALM, we prioritize the upkeep of our vehicles by utilizing top-quality parts and following strict ASE/OEM-certified repair protocols. Since we cannot verify the quality standards of other repair facilities, we require all routine maintenance and repairs to be carried out through our approved channels.
In emergencies, please reach out to us at 571-570-3370 for further instructions or repair authorization.

Question 12

Are there mileage restrictions on Ride with ALM vehicles?

Accepted Answer

No, there are no mileage limitations on our vehicles! We understand that more miles mean more opportunities to earn. At Ride with ALM, we encourage drivers to maximize their income without worrying about mileage caps. Drive as much as you need to succeed!

Question 13

Who is responsible for tolls, parking, and violations?

Accepted Answer

As the driver, you are fully responsible for all toll charges, parking fees, traffic violations, and citations incurred while using the vehicle. In the event of an infraction, we will receive notification and promptly inform you. Failure to address parking or violation fines may result in the termination of your lease agreement.

Question 14

What should I do if I get into an accident?

Accepted Answer

Stay calm and prioritize safety.

First, call 911 to report the accident. Then, contact us immediately so we can assist you through the process. Our claims department will handle everything, including facilitating your insurance claim, arranging for a rental vehicle, and managing the collision repair.
Please avoid making statements or admitting fault to any insurance companies—leave all communication to us, as we are here to protect your interests.
To ensure a smooth process, document the accident thoroughly. Take clear photos of:
 • License plates
 • Insurance cards
 • Driver’s licenses of involved parties
 • The accident scene, including vehicle damage and surrounding intersections
These details are essential for correctly assessing fault and minimizing expenses.

Question 15

What are the steps to end your Lease?

Accepted Answer

Steps to End Your Lease
1. Contact Our Team
 • Notify our team to arrange a vehicle drop-off time.
 • Provide at least 48 hours' notice before returning the vehicle.
 • Ensure all outstanding balances are cleared.
2. Prepare for Vehicle Return
 • Do not leave the keys inside the vehicle.
 • Keys must either: 
    • Be handed to a fleet team member if an appointment is scheduled.
    • Be placed in the lockboxes at 3110 Mt. Vernon Ave if no team member is present.
3. Document the Vehicle
 • Take clear photos of: 
    • The location where you park the car on the street.
    • The front, back, and sides of the vehicle.
    • Send the photos to the business line (571-570-3370).

NOTE: Please remove all personal belongings from the vehicle.

Our team will assist you throughout the process to ensure a smooth and hassle-free return.

Question 16

Is there a cancellation fee?

Accepted Answer

There is no cancellation fee when ending your lease. However, if you book a vehicle more than a week in advance, a deposit is required. This deposit will be refunded if you proceed with the rental but will be retained if you choose not to follow through. For bookings within three days or less, no deposit or cancellation fee applies.

Question 17

Can I buy the car I'm driving?

Accepted Answer

Currently, we do not offer the option to purchase your leased vehicle. Our focus is on providing flexible and commitment-free leasing solutions tailored to rideshare drivers. However, we are actively working on introducing this option in the future to give our drivers more choices.

Question 18

Can I share the car with someone?

Accepted Answer

No, vehicle sharing is strictly prohibited unless an additional driver agreement has been signed. As part of our lease terms, only the authorized driver(s) is permitted to operate the vehicle. This ensures accountability and compliance with our policies for the safety and security of all parties involved.

Mon - Sun | 571-570-3370

Frequently Asked Questions